Skip to content

Satisfaction return

Our Returns Policy:


  • Returns for unused items that were ordered less than 60 days ago will be refunded in full.


  • Returns for unused items that were ordered more than 60 days ago will be refunded in the form of store credit.


  • Returns for used items are evaluated on a case by case basis. Please contact us before returning used items.


Please fill out the form below to return unused microfiber. We use this form to not only process your return, but also to improve our products. When finished, press submit. We’ll email you a shipping label as soon as possible, usually within a few hours during the business day.

Please note: Free returns are offered to our customers as courtesy. At our discretion, customers who regularly return products and abuse this program may be responsible for return shipping costs and a restocking fee.


Don't have it? That's okay, we can look it up for you.

We ask for the reason for returning only to help us determine if products need improvement.
You can return any unused products for any reason.


Find answers to our most frequently asked questions.

How To Videos

Watch how to efficiently and effectively use your microfiber.


Articles and tech tips on how to best use and care for your microfiber.


Learn the best microfiber cleaning techniques from practiced professionals.

Continue To Cart Continue To Customize

By continuing with your order, you acknowledge and agree to the following:

Our property-marked towels are printed with a repeating pattern, and logo placement may vary from towel to towel.

You’ve chosen between receiving an emailed digital proof for a detailed review of your design at an additional cost of $20, or allowing our print team to use your uploaded file to prepare your order for printing.

We do not accept returns for printed property marked towels.