KEY PRO TIPS
Attention Cleaning Professionals: You're only one missed spot away from losing a customer. Let that sink in... We know you won't be skipping over the obvious: toilets, showers, stovetops, etc. But with so many spaces & places to clean, what are the spots that have your customer's saying "I wish they would have cleaned that", or "they missed a spot".
It's the little things that matter and that's why we've asked cleaning professional Joanna Martin, owner of Winston Salem Cleaning Service, to share the most common areas that are forgotten about when cleaning, and how she properly prioritizes and customizes her list of cleaning tasks to cater specifically to her customer's needs. Her main piece of advice: "The best way to spot any of these commonly forgotten details is to pretend you live in the house."
Add these to your home or residential cleaning checklist! Learn from a pro like Joanna, and start cleaning like a pro today!
Have you ever worked hard on a cleaning project, only to miss one little detail? Even more frustrating is that once the customer spots that single missed detail, they might conclude that the whole job was poorly done.
Depending on where your customer lives and what are their specific living situations (do they have pets or kids?), the cleaning issues will vary. But even with that being said, here are some of the most frequently missed spots we've noticed & how to take care of them.
The Walk-Through is a final check, done either by the technician who cleaned the room, or better yet, their partner. What are you looking for?
Details… depending on your climate, customer preference, and experience, these details may vary. For example, here in the south, we have high humidity. This means we have to be very diligent about streaks on glass doors or mirrors. When the weather finally, (finally!) cools, spider webs are a top priority.
In homes with pets, fur tumbleweeds will hide under furniture and behind doors. Children leave their mark on door frames and refrigerator doors. We customize a walk-through list for each home we clean, but after a while, you will learn some of the most frequently missed spots.
The best way to spot any of these commonly forgotten details is to pretend you live in the house.. In other words, put yourself in a position to see what the homeowner sees….
Sometimes it is not practical to walk over the freshly vacuumed carpet or mopped hardwood floor, so you’ll need to do the walk through as you go. Before you vacuum or mop, carefully look at your work, paying attention to the areas mentioned. ALWAYS carry a clean microfiber cloth (we love the Buff Pro multi surface cleaning cloth) with you to quickly clean anything you find in the walk through. Turn off lights, replace area rugs, tidy pillows, throw rugs, remotes, magazines.
Finally, check the actual entry doors… Fingerprints? Smudges on glass? Crumbs under rug? Make it your goal to impress your customers every time they come home!
TOOLS WE USE
Introducing our innovative and upgraded mop kit, designed to make cleaning easier and more efficient than ever before. The mop head features a uniq...
View full details
The Buff™ Pro Multi-Surface 16x16 Microfiber Towels are a game-changer. These towels are more durable, more absorbent, and heavier than other all-p...
View full details
Introducing our innovative and upgraded mop kit, designed to make cleaning easier and more efficient than ever before. The mop head features a uniq...
View full details
Experience the ultimate cleaning efficiency with our Chenille Microfiber High Duster! Its unmatched capacity to pick up and hold dust allows you to...
View full details
