The Walk-Through is a final check, done either by the technician who cleaned the room, or better yet, their partner. What are you looking for? Details… depending on your climate, customer preference, and experience, these details may vary. For example, here in the south, we have high humidity. This means we have to be very diligent about streaks on glass doors or mirrors. When the weather finally, (finally!) cools, spider webs are a top priority. In homes with pets, fur tumbleweeds will hide under furniture and behind doors. Children leave their mark on door frames and refrigerator doors. We customize a walk-through list for each home we clean, but after a while, you will learn some of the most frequently missed spots. The best way to spot any of these commonly forgotten details is to pretend you live in the house.. In other words, put yourself in a position to see what the homeowner sees….
HAVE AN EXIT STRATEGY
Sometimes it is not practical to walk over the freshly vacuumed carpet or mopped hardwood floor, so you’ll need to do the walk through as you go. Before you vacuum or mop, carefully look at your work, paying attention to the areas mentioned. ALWAYS carry a clean microfiber cloth (we love the Buff Pro multi surface cleaning cloth) with you to quickly clean anything you find in the walk through. Turn off lights, replace area rugs, tidy pillows, throw rugs, remotes, magazines. Finally, check the actual entry doors… Fingerprints? Smudges on glass? Crumbs under rug? Make it your goal to impress your customers every time they come home!