I thought I ordered a mixed color set of microfibers, but they arrived all black. In response to a confirmation email from MW, I mentioned that I didn't know how I didn't see that the order had gone thru for all black (that's what the receipt said), and was a little disappointed. They jumped on it and sent me out two of the colors I thought I'd ordered, four of each, at no charge. Can't beat that service. Thanks very much, MW!
We have really enjoyed using our new microfiber dust mop and wet mop. It works great on our hardwood floors. We had an issue with the dust mop pad coming apart in a couple corners so we reached out to the company and they responded quickly and sent out a replacement dust mop pad. Will definitely recommend this company to others.
I was shopping for a microfiber towel to include with a sports-oriented kit and looked at the Pro Multi-Surface, the Bar Towel with green edge and the Waffle Towel. Although they all performed well, the Pro Multi-Surface was the winner. It had the most absorbantcy and the most substantial feel.
I bought the mop set and the yarn one unraveled a little. I emailed the company and with just a picture of my problem mop head I was sent a new one. Great products that work great too!
I recently bought a mop and 2 pads from Amazon, but only mop and 1 pad arrived. I contacted the company and the second pad arrived within a couple of days. I love the mop and the pad.....they are excellent products and the company has superb customer service. I will be buying from them again. AGM